Controller
PROTECTA SECURITY GROUP INTERNATIONAL LTD, 128 City Road, London, EC1V 2NX, United Kingdom. Email: office@protecta.ltd.
Privacy notice
How general enquiries are handled
Last updated: 27 July 2026
Information you provide
If you contact us by email or phone, we may process your name, organisation, business contact details, operating region, requested service and the general message you choose to share.
Purpose
We use enquiry information to understand your request, respond, assess whether we can assist and maintain an appropriate record of business communication.
Sensitive information
Initial contact channels are not designed for travel plans, protection details, vulnerabilities, access credentials, identification documents or other operationally sensitive personal data. Please do not share this information in your first message.
Retention and recipients
Enquiry data should be retained only as long as reasonably required for the request, contractual preparation, legal obligations and legitimate business records. Access is limited to relevant personnel and contracted providers required to operate the website or communication service.
Your rights
Depending on the applicable law, you may have rights to request access, correction, deletion, restriction or objection. Contact office@protecta.ltd to make a privacy request.
Website security and logs
Hosting and security providers may process technical request data such as IP address, browser information and timestamps to deliver, protect and diagnose the website. No advertising trackers are intentionally included in this build.